Products
and Services
Listed below are our main services, click on the one that interests you to
find out more or simply scroll down to read about each one in turn. If the
specific service you require is not here we can probably still help you so
give us a call on 01279 755081 to discuss your requirements in more detail.
Troubleshooting & Repairs
Upgrades
Software Installation & Set-up
Dedicated Support Days
New PC Set-up
Hardware Recommendation & Supply
Preventative Maintenance
Broadband Installation
Networking
Internet Firewall Protection
Virus Detection, Removal and Protection
Data Backup & Recovery
Independent Consultancy & Advice
VoIP (FREE Internet phone calls)
Web Site Design
Troubleshooting & Repairs
Provided your computer can still access the Internet then we
could potentially resolve your problem within the next few minutes. Just call
us on 01279 755081.
Alternatively you may want or need a home
visit… no problem, we have professional friendly engineers
based around the county who we can arrange to come to you,
often within hours of your call.
We will troubleshoot and repair any of your hardware currently
not working properly, and provide replacements if necessary.
We can also reconfigure any software that appears to be “misbehaving”.
We have a no fix, no fee policy so if we can’t resolve
your problem you don’t pay a penny, and for home users
we never charge for more than 2 hours work so there’s
a cap on what you pay.
Computer service doesn’t get better than this. Call
us now on 01279 755081 or click here to request a call.
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Upgrades
Have you noticed your computer getting slower and slower? The internet seems
to take forever? Applications take ages to load? Can't play the latest
games or run the latest software anymore? Or perhaps you are simply running
out of disk space?
We can breathe new life into your PC by upgrading some of
its key components. We can expand its capabilities by upgrading
the hardware, add additional features or increase your efficiency
and productivity.
Even if your system is fairly new, you may need a few enhancements
to accommodate your growing collection of digital photos,
movies, files, or video games.
We will come to your home or place of business and advise
you what improvements can be made to your computer system(s).
Call us now on 01279 755081 to discuss your requirements
in more detail or click here to request a call.
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Software
Installation & Set-up
If you need help installing or configuring your new software, we can help.
Call us now on 01279 755081 to discuss your requirements
in more detail or click here to request a call.
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Dedicated
Support Days
Many small businesses don’t have dedicated in house computer support.
Why should they? It simply doesn’t make financial sense for a small business.
That’s where we come in. We can offer regular support days where one
of our professional engineers carries out an agreed number of tasks from uploading
the latest drivers to relocating equipment for you. You can book an engineer
once a week, once a month or whatever frequency suits you. We can even do much
of this work remotely which saves us time and you money!
Call us now on 01279 755081 to discuss your requirements
in more detail or click here to request a call.
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New
PC Set-up
Just bought yourself a shiny new PC and you don't know where to start? Don't
worry, call us now on 01279 755081 or click here to request a service call
and we’ll set everything up for you and give you a personal guided tour.
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Hardware
Recommendation & Supply
We’re able to provide you with anything from a cable to an entire office
infrastructure. And we’re totally independent so we won’t push
a particular manufacturer’s equipment; we will always recommend the right
equipment for the job. Even better, we can supply it, set it up and show you
how to use it effectively; a far cry from some of the “box shifting” retailers.
Call us now on 01279 755081 to discuss your requirements
in more detail or click here to request a call.
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Preventative
Maintenance
You wouldn't drive a car for years without having it serviced, so why ignore
your computer?
Like any investment, your computer needs constant care which
means keeping it well maintained. When was the last time
your computer had a thorough check-up and clean?
If it's been more than 6 months, it's time to schedule a
Preventative Maintenance visit.
Call us now on 01279 755081 or click here to request a call.
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Broadband
Installation
Are you getting frustrated with pages taking forever to appear in your web
browser or waiting 30 minutes or more just to download a picture sent from
a friend via e-mail? Then you need broadband.
Whether you’ve already bought the equipment but are
having trouble installing it, or you don’t know were
to start, we can help. We have experience with all the main
carriers including BT, NTL, Wanadoo, Tiscali, etc. and we
are totally independent so we can guarantee you the best
advice. We can provide you with just the installation and
set-up service, or we can also provide all the equipment.
Call us now on 01279 755081 to discuss your requirements
in more detail or click here to request a call.
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Networking
Business
Your network is vital to your business, we can resolve any immediate issues
you have and advise on everything from traditional networks to the implementation
of a wireless network.
We can supply and setup "off the shelf" and bespoke
server systems and workstations to suit your individual requirements.
Whether wired or wireless access is required we will give
you all the options. We will ensure your data is safe and
secure and train you and your staff in networking best practice.
A visit to your premises is all that is needed so we can
listen to your needs and create a quotation to suit your
budget. There is no charge for the initial consultation.
Home
If you have two or more PCs in your home, have you considered
networking them?
A network allows your computers to share files, a printer,
and an internet connection. Even better, a wireless network
is the cutting-edge way to connect all of the computers in
your home.
Wireless networks are perfect for people who want to connect
laptop and desktop computers, or for people who want internet
access from anywhere in the house or garden. All the family
can have their own internet access separately so there will
be no more arguments over whose turn it is to use the PC.
Call us now on 01279 755081 to discuss your requirements
in more detail or click here to request a call.
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Internet
Firewall Protection Business
As internet usage has grown, so have security threats, and
the problems and risks are getting worse. For example, did
you know that viruses cost businesses $13 billion in 2001,
$20-$30 billion in 2002, and $55 billion in 2003. (Source:
Trend Micro report 2004)
To ensure your company's private data remains private, our
professional engineers can install and configure firewalls
and other appropriate security devices. Don't let your files
fall prey to internet intruders- protect your business… with
help from The Experts.
Home
How secure is your computer? Have you downloaded the latest
patches and updates for Windows and MS Office?
One way to protect yourself is to install a firewall, which
keeps intruders from sneaking into your computer and accessing
your private data.
Firewalls can prevent Spyware programs from transmitting
your sensitive information over the internet. In particular,
firewalls are crucial if you have the always-on internet
connection.
Protect yourself and your family... with help from The Experts.
Call us now on 01279 755081 to discuss your requirements
in more detail or click here to request a call.
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Virus
Detection, Removal and Protection
Does it seem like there's a gremlin inside your computer? Programs behaving
erratically? PC rebooting on its own? Strange windows popping up? It could
be a virus.
Did You Know? A test by a specialist software security company
during a recent software virus outbreak revealed that an
unprotected PC was infected within 27 seconds of being connected
to the Internet!
No matter what kind of PC you have, you need the latest
antivirus software and you need it to be updated regularly.
Not only do antivirus programs protect your computer from
damage, but they also prevent you from accidentally passing
viruses to family and friends when you send emails or share
files.
If you're unsure about which virus software to install or
how to configure it, just ask The Experts. We offer
virus removal, protection and internet security tools for
your PC.
If you’re concerned about your PC's security, we can
advise and install the necessary virus protection and security
tools to protect you. Call us now on 01279 755081 to discuss
your requirements in more detail or click here to request
a call.
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Data
Backup & Recovery
How much valuable data have you stored on your machine… from family photos
to MP3 music files to important documents?
When did you last back up? Imagine right now that your computer
suddenly crashed and everything on your hard drive was lost
forever! It’s not a matter of if your computer will
crash but when.
If you’re running a business and you haven’t
backed up your data then the issues are potentially much
more serious. A system crash could stop you trading for hours,
days or even weeks, and you could even be breaking data protection
laws by not keeping your data safe and secure.
Did you know?
• 34% of companies fail to test their backups, and
of those that do, 77% have found back-up failures (Source:
Home Office Computing Magazine)
• 93% of companies that lost their data centre for
10 days or more due to a disaster filed for bankruptcy within
one year of the disaster. (Source: National Archives & Records
Administration)
It’s worth noting that ALL disk drives fail, regardless
of brand or type. We can show you how to back up or if you
haven't got any backup devices we can supply and fit cost
effective and tailor made backing up solutions for the home
or business to suit your needs, ranging from basic CD-rewriters
to high capacity external hard drives with fully automated
scheduled backing up software.
Call The Experts before it’s too late! You
can reach us now on 01279 755081 or click here to request
a call.
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Independent
Consultancy & Advice
Need advice about upgrading or solutions for your home or small business?
We provide advice and consulting to suit your individual
needs. Has your system grown unwieldy? We can perform hardware,
software and network audits so you know exactly what you
have before you decide to invest or upgrade.
Call us now on 01279 755081 to discuss your requirements
in more detail or click here to request a call.
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VoIP
(FREE Internet phone calls)
VoIP stands for Voice Over the Internet Protocol. It works by converting a
voice signal into data which is then transmitted over the Internet like any
other data such as an e-mail. This information is then re-assembled at the
other end and converted back into an audible voice. The main advantage of doing
this is that most people these days have a fixed cost local internet connection
which allows them to transmit data anywhere in the world at no extra cost.
This same principle applies to VOIP so you effectively get calls to anywhere
in the world at no extra charge.
Whether at home or within your business, VoIP technology
can save you a fortune and bring a number of other advantages.
If you want to know more then give us a call on 01279 755081
to discuss your requirements in more detail or click here
to request a call.
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Web
Site Design
Whether you require a major site design incorporating features such content
management and online transactions or just a couple of static pages that perhaps
you've designed yourself, we can help. We have both internal expertise and
approved partners that we work with to guarantee the result you are looking
for.
Call us now on 01279 755081 to discuss your requirements
in more detail or click here to request a call.
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